Who We Are
A Public Benefit Company built to give independent practices the back office of a large group — without giving up what makes them independent.
A Public Benefit Company
N-Able Health is a Public Benefit Company based in Erie, Pennsylvania. That's not a tagline — it's written into our charter. A Public Benefit Company is legally chartered to pursue a mission, not just a margin. Ours is the success of independent practices.
It means our incentives are pointed the same direction as yours: we do well only when your practice does.
“For the People”
Independent medicine is under pressure from every side — billing companies that take a percentage of everything you earn, software that fights you, and back-office work that pulls you away from patients.
We started N-Able to give independent practices hospital-level administrative support — the same billing, technology, and operational muscle that large health systems rely on — without giving up what makes them independent.
Our promise
We charge one flat fee. We never take a cut of your revenue or your growth. You keep 100% of every dollar you earn. We only make money the way you'd want a partner to — by being worth more than we cost.
You stay in control
Your data never leaves your building
Our AI runs on-premise— on hardware inside your practice. Patient information doesn't get shipped to a cloud or a third party to be processed. It's a privacy advantage, a trust advantage, and a compliance advantage most vendors can't match.
Built for compliance in all 50 states
Compliance isn't a checkbox for us; it's the reason our model is built the way it is — flat fees instead of revenue shares, on-premise data, clear ownership lines. We design every part of the relationship to hold up everywhere we operate.
Meet the team
André has worked at the intersection of medicine, technology, and finance since age 14, when he ran operations for his father's private psychiatric practice and built a proprietary EMR to track patient diagnoses and prevent medication lapses.
- •Healthcare MBA from Case Western Reserve University's Weatherhead School of Business.
- •Recruited by McKinsey, Cleveland Clinic, MetroHealth, and multiple startups.
- •Pivoted to entrepreneurship after a bilateral spondylolisthesis diagnosis during medical school at LECOM.
- •Leads N-Able's strategy, sales, and client relationships.
Jamal is N-Able's technical co-founder, with a background in data science and biostatistics. He owns the entire technology stack and the infrastructure behind every client deployment.
- •Responsible for AI model deployment and on-premise infrastructure.
- •Leads hardware configuration and EMR integration across all client deployments.
- •Built the technical foundation that delivers the entire back office as one integrated, on-premise system.
Bao Luong
CMO
Bao is a fourth-year osteopathic medical student focused on primary care, preventive medicine, and osteopathic manipulative treatment. Born and raised in Vietnam, he brings deep appreciation for cultural diversity and the challenges faced by underserved communities.
- •Biochemistry degree from the University of Minnesota Twin Cities.
- •Master of Medical Sciences from LECOM.
- •Equity partner contributing clinical insight to strategic decisions while completing his medical training.
See what your practice is leaving on the table
The Free Books Analysis is completely free, with no obligation. We read your books and show you, in dollars, where revenue is leaking and how much of it is recoverable. The report is yours to keep.